Portal:Cinnamon/Bug

Problemi noti

• on 1310, install Cinnamon may make GDM losing its icons. fixed

• on 1310, cinnamon-session can't be shown in GDM or get started. fixed

• Nemo can't start on 1310. fixed It's because upstream (Linux Mint) uses a lower GNOME/GTK version than us openSUSE for almost every release, so upstream developers don't even be aware of the problems we met.

How can I give you valuable bug reports?

Feel Free to contact any of our developers on #opensuse-cinnamon or Novell bugzilla. But be aware:

Simply tell us what happened may be less help. Here're the progress we use to diagnose a problem:

• If you can't login, can you run `cinnamon --replace` inside a working gnome-shell or KDE? what does the output say?

Attenzione! running that command may black and freeze your X! Save your work before running it! and you must know how to switch to tty, init 3 && init 5 to get back!

Attenzione! remember to `sudo systemctl stop NetworkManager` if you have any working network connection. Cinnamon will seek control of network, which conflicts with your working GNOME-shell(they both use nm-applet)...so don't give them any network both! Or you'll surely fail because cinnamon can't start with a running NetworkManager!

• If you can run `cinnamon --replace` but still can't login using GDM or other stuff, can you give us some logs?

First, login to tty. then switch back to gdm and login cinnamon (remember the <time>), if failed, switch back to tty again, run

su
{ journalctl --since <time> } > /home/<your username>/journal.log
chown <your username>:users /home/<your username>/journal.log

We need that journal log inside your home directory.

• If you can't start an application, can you run it from a terminal (inside /usr/bin, there are lots of stuff prefixed with "cinnamon-", that will be what you need) and see the outputs? (Cinnamon used a lot of python, so it's hard for us to find all the dependencies at build time. Python is a scripting language, it will not fail until code get run. Upstream has a very poor documentation about its "runtime" dependencies.)

That's all.